Mr Reparateur Warranty Policy
Warranty for Parts and Labor
All services provided by Mr Reparateur carry 1-Year Warranty on labor applied from the date of his service & up to 1 Year Limited Manufacturer Warranty on parts if the appliance was operated and maintained as per the manufacturer's manual. The warranty covers products & services that are provided by Mr Reparateur ONLY. If any problems should arise during the warranty period, contact him and let him know the issue and he'll try his best to remedy the problem as soon as possible. Mr Reparateur will prove to you that you are in good hands.
Warranty - General Concerns
At the moment of service, the customer is deemed to have acknowledged the warranty conditions. The acceptance of service means the acceptance of warranty conditions as read and understood.
All services provided by Mr Reparateur carry an up to 1-year warranty on labor and parts*.
The warranty for parts and labor is applied from the date of service.
*Parts’ warranty is limited by the warranty that the manufacturers of part suppliers offer. If parts or workmanship are found to be faulty, Mr Reparateur will pay for all parts replacement and labor to correct issues.
Service must be provided by Mr Reparateur. If any work or modifications on the covered product or/and service is performed by anyone other than a technician from us, the warranty will automatically become void.
The warranty is valid only under normal use. If any indication is found that the installation setup and/or reparation service we have provided was in misuse, used in negligence, or used beyond the product’s limitation, these will automatically void warranty.
The bill with the service date and parts installed is required to obtain service under this limited warranty.
Also, the customer’s signature is required on the original invoice to validate the warranty. No other data (payment confirmation, witnesses, pictures, etc.) are considered as proofs for service under this limited warranty.
Items Excluded From Warranty
Our warranty covers products and services provided by Mr Reparateur ONLY.
The warranty does not cover failures caused in-part or as a whole by the product that was supplied by the customer at the time of reparation and/or installation.
In the event of a service call and/or visit that was scheduled and no fault is found with the product and/or service we have provided, the customer will be responsible for the cost of the service call and/or visit.
The warranty does not cover failures caused due to but not limited to product modification, negligence, theft, vandalism, impact fire, lightning, power failures and/or power surges, rust, corrosion, spilled liquids, exposure to weather, moisture and other environmental conditions or acts of nature.
Labor, material, expenses or equipment required to comply with and/or regulations imposed or set forth by any government agency are not covered in the warranty.
The warranty does not cover routine maintenance, adjustment of controls or consumer education. Material costs for gaining access to or removal of a unit that requires special equipment or tools are not covered.
We will try our best to handle the warranty process as fast as possible. However, the warranty does not guarantee days or time of service.
Mr Reparateur is not responsible for delays caused by non-availability of replacement parts. We shall not be liable for any damages or inconvenience, whatsoever, arising out of delays, either before or after a day or time of service is agreed upon.
Limit of Liability
The aggregate of all coverage and benefits paid or payable under the warranty shall not exceed the current value of the product or property. If the aggregate limit is met or if the product is replaced in its entirety or a warranty buy out credit issued, the maximum liability has been met under the warranty and the customer may be required to surrender the product to Mr Reparateur.
If it is determined that the cost of a repair will exceed the current cash value of the product at the time of the failure, as determined by Mr Reparateur at its sole discretion may buy out the product up to its “fair” current cash value at the time of the claim in the form of cheque or store credit. Shipping and overtime charges may be extra.
Warranty Cancellation
Warranty may be voided at the sole discretion of Mr Reparateur in the event that a balance due is open after 30 days, or if the customer’s payment is denied or returned by their bank. Automatic cancellation will occur if an account is sent to a Collection Agency.
If any work and/or modifications are performed by any individual or company other than Mr Reparateur the warranty becomes void.
In the event the product cannot be repaired due to unavailability from the original manufacturer Mr Reparateur’s obligation under this warranty expires.
No warranty whatsoever will be offered on parts not provided or replaced by Mr Reparateur.
No warranty on maintenance or cleaning work.
Contact Us
If you have any question about this Warranty Policy contact us at:
Email: [email protected]
Phone: 438-458-2561
We Get the Job Done Right the First Time!
SAME-DAY SERVICE
You will get an instant reply from Mr Reparateur He will contact you within the next two hours or less to confirm your appliance repairs appointment. He is highly customer-centric and he always call his customers. In case he is not accessible, leave him a message and he will get back to you as soon as he can. You can even feel free to book your appliance repair service online.
WARRANTY
All installations are covered by up to one year limited warranty on parts and 90-day warranty on labor from the date of Mr Reparateur service. He doesn't install customer-supplied parts. No warranty will be offered on parts not provided or replaced by him. Work performed by the customer or by another service company will lead to the cancellation of the warranty offered.
PROFESSIONAL SERVICE
Mr Reparateur services are prompt and accurate. He is highly skilled and experienced professionals. He provides appliance installation, repair and maintenance services for a wide range of household appliances including ovens, fridges, washing machines, dryers, cookers and more. His services for appliance installation and repair extends to Montreal, West Island, Laval, Anjou, South Shore area.
We're always happy
to answer any questions you may have or to schedule an appointment for any of the services we provide
Schedule Your Appliance Installation or Repair Services in Montreal, West Island, Laval, South Shore
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